Wayfair Alternatives With White Glove Delivery: Which Stores Offer In-Home Setup Services

Buying a sectional sofa or a large dresser online is one thing. Getting it assembled and placed in the right room without renting a dolly or calling in favors is another. Several online furniture retailers now offer White Glove delivery: a service where a two-person team brings the item into your home, assembles it in the room of your choice, and hauls away all the packaging. Wayfair has this option, but it is far from the only store that does. Pottery Barn, Crate & Barrel, AllModern, and Casagear all offer some version of in-home setup, and the differences in price, scope, and availability are worth understanding before you buy.

What does White Glove delivery actually include?

The phrase gets used loosely across the industry, so it is worth pinning down what a proper White Glove service covers. At most furniture retailers, it means the delivery team brings the item to your room of choice, fully assembles it, and removes all packaging materials when they leave. What it generally does not include is plumbing, electrical wiring, or work requiring power tools beyond basic furniture assembly.

The practical value depends on what you are buying. A small accent bench probably does not need it. A large sectional, a bed frame with a headboard, or a six-drawer dresser are a different story entirely. Getting a sectional into a home is rarely as simple as it looks: pieces arrive separately, tight hallways become obstacles, and finish damage during amateur assembly is a real risk. For purchases like those, paying for a professional handoff tends to make more sense than the alternative.

One thing to check before you commit: White Glove availability varies by zip code at most retailers, and some reserve the service for items above a certain price threshold. Always confirm at checkout.

How do Wayfair and its main competitors compare on White Glove pricing?

Wayfair’s Full-Service Delivery (its version of White Glove) covers room-of-choice placement, assembly, and packaging removal. Wayfair includes the service at no extra charge on some higher-priced items, but treats it as a paid add-on for most large furniture, with pricing that varies by item and is disclosed at checkout rather than published as a flat rate.

Pottery Barn and West Elm price White Glove delivery based on two factors: how far you are from the nearest warehouse and the total order value. Fees run from $159 for a local order under $999 up to $429 for deliveries more than 200 miles away on orders above $999. That range can sting on a single piece of furniture, though Pottery Barn does assemble larger items as part of the service.

Crate & Barrel takes a slightly different approach. Its White Glove service includes two-person delivery, room-of-choice placement, and packaging removal, with assembly included unless the product page says otherwise. For addresses more than 100 miles from one of its 36 shipping points, the charge is a flat $399 per trip, which covers unlimited furniture delivered in one visit.

AllModern, which shares infrastructure with Wayfair, offers White Glove delivery as a paid optional upgrade on larger pieces. On select sofas and other big-ticket items, the service is included at no extra cost, which makes it worth filtering by that option when browsing. Delivery on many in-stock items can arrive within four to seventeen days depending on location.

What does Casagear offer for in-home delivery and assembly?

Casagear offers two tiers of premium delivery for shoppers who want more than a curbside drop-off. The White Glove Delivery service is priced at $95 and covers a two-person team that brings furniture into the room of your choice and handles unpacking. For buyers who also want full assembly handled, the Premium Inside Delivery and Assembly option is available at $150.

Both are optional upgrades. Every order already ships free within the 48 contiguous U.S. states with no order minimum. That baseline free shipping policy applies whether the order is a $90 accent chair or a full dining set, which puts Casagear in a different position than retailers who charge for standard shipping and then add White Glove on top.

The store also backs purchases with a 30-day return window and a 100% money-back guarantee, with no restocking fees. If an item arrives defective, return shipping is covered.

Which situations actually call for White Glove delivery?

White Glove delivery earns its fee in specific situations, and it is easy to both over-apply and underestimate it depending on what you are buying.

The service is worth the cost when the item is heavy enough to require two people, when assembly is genuinely complex (multi-piece bed frames, large storage units, sectionals with chaise attachments), or when the buyer has mobility limitations that make moving heavy boxes impractical. It also makes sense for anyone in an apartment building with elevator access requirements or narrow stairwells, where a professional team navigating the space is meaningfully safer for both the furniture and the walls.

Where it tends to be overkill: flat-pack accent furniture with simple assembly, small benches, side tables, or anything a single person can reasonably carry and put together in under an hour. For those, standard free shipping and a screwdriver will do.

One practical note: most retailers ask you to clear the delivery path before the team arrives. Removing wall art and accessories from the route, and making sure the destination room is clear, keeps the appointment on schedule and protects your existing pieces.

White Glove Delivery Is the Deciding Factor for Large Furniture Purchases

A $1,200 sofa delivered curbside in boxes is a meaningfully different purchase than the same sofa assembled in your living room with the packaging gone. That gap is exactly what White Glove delivery closes, and the pricing structures across these retailers are far from uniform. Pottery Barn and Crate & Barrel charge based on distance and order size. Wayfair and AllModern disclose costs at checkout on a per-item basis. Casagear publishes flat-rate options: $95 for White Glove placement or $150 for full assembly, on top of baseline free shipping with no minimum. Knowing those numbers before you browse makes it easier to compare the real cost of each purchase.

Frequently Asked Questions

Does Wayfair always charge for White Glove delivery?

Wayfair includes White Glove delivery at no extra cost on select higher-priced items, but for most large furniture it is a paid add-on. The fee varies by item and is shown at checkout. There is no single published flat rate, so the total cost is only visible once you select the delivery option on a specific product.

Is White Glove delivery available in all U.S. zip codes?

Coverage varies by retailer and by the carrier network serving your area. Most major retailers offer White Glove service throughout the contiguous 48 states, but remote addresses and some rural zip codes may only qualify for standard threshold or curbside delivery. Confirming availability at checkout before completing a purchase is the safest approach.

What is the difference between “room of choice” delivery and White Glove delivery?

Room of choice delivery means the team carries the item to the room you designate but does not assemble it or remove packaging. White Glove delivery typically adds full assembly and packaging removal on top of placement. Some retailers use the terms interchangeably, so reading the service description for each specific retailer before ordering is worth the extra minute.

Do White Glove delivery teams take away old furniture?

Generally, no. Most retailer White Glove services cover delivery, assembly, and packaging removal for the new item only. Old furniture haul-away is a separate service that some retailers offer for an additional fee. If removing an existing piece is part of your plan, confirm that option with the retailer before placing the order.

Can I upgrade to White Glove delivery after placing an order?

In some cases, yes. Wayfair sometimes allows a delivery upgrade if the item has not yet shipped, though an additional fee applies. The window for making that change is narrow. Casagear’s White Glove and Premium Assembly options are best selected at the time of purchase to ensure the correct service is scheduled with the delivery carrier from the start.