Return Policy – 30-Day Money-Back Guarantee

At Casagear, your satisfaction is important to us. If your purchase does not meet your expectations, you may request a return within 30 days of delivery.

How Returns Work

Email support@casagear.com with your order number, name on the order, and reason for return. We will provide a Return Merchandise Authorization (RMA) number and return instructions.

Refunds

Once your return is received in original and unused condition, we will process your refund to the original payment method.

Buyer’s Remorse

Buyer’s remorse returns may be made at the customer’s expense.

Damaged, Defective, Missing Parts, or Freight Issues

If your item arrives damaged, defective, missing parts, or has a freight-related issue, please contact us within 30 days of delivery for a refund, replacement, or exchange.

Please include:

-Order number

-Name on the order

-Description of the issue

-Clear photos of the damage or defect

Need Help?

Contact support@casagear.com for returns, claims, or any questions.

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